02-07-2016, 10:03 AM
Any of you computery type geeky people out there able to help me? 
Ive got BT infinity (home hub 5) and BT TV. The BT TV is connected to the home hub as they suggest via the supplied cat5 cable but it keeps on telling me the internet is disconnected on the tv. If i unplug the cat 5 from the router and plug it back in again, it immediately connects and is fine for a few hours again. Its not an internet issue because whilst the tv can't connect, i can be happily using the internet.
Any suggestions? BT support are about as much use as a chocolate tea pot and their suggestion constantly is restart your router. Doesn't help!!

Ive got BT infinity (home hub 5) and BT TV. The BT TV is connected to the home hub as they suggest via the supplied cat5 cable but it keeps on telling me the internet is disconnected on the tv. If i unplug the cat 5 from the router and plug it back in again, it immediately connects and is fine for a few hours again. Its not an internet issue because whilst the tv can't connect, i can be happily using the internet.
Any suggestions? BT support are about as much use as a chocolate tea pot and their suggestion constantly is restart your router. Doesn't help!!
Team Eaton
1999 China Blue 306 GTi6 - Eaton Supercharged - 214.5bhp 181lbft
1999 China Blue 306 GTi6 - Eaton Supercharged - 214.5bhp 181lbft