02-01-2015, 09:10 PM
This is my email...I think it's self explanatory:
"Good evening
After much disruption, the newly built BP fuel station in Stow On The Wold is up and running and looks all fancy. It is twinned now with M&S.
It's awful, a nightmare experience!
Firstly...from either direction, the price of diesel is completely unreadable. Brilliant. So we have to guess how much we are going to pay.
Secondly, I was impressed that the pumps have these 'long reach pump hoses'...so I don't have to wait...great I thought. Long reach, extra long...even 'long' is an a word which should NOT be used!! They ARE NO LONGER than normal. Useless.
Then, once in the shop to pay for my fuel which was more expensive than I thought and more difficult to fill up than it should have been...I was stuck in a queue. This was due to 2 reasons:
1) it's now a M&S shop which means not only is there cars left endlessly by a pump with others waiting to fill up while someone gets their weeks shopping, but also extended queues inside the shop of people not even buying fuel!!!!
2) the lovely checkout ladies want to talk to everyone about their life and grandkids...NO, i just want to pay for my ruddy fuel!
After being in this queue for such a long time...three things happened;
1) I nearly lost the will to live
2) I considered how brilliant the old BP station was
3) I had forgotten the pump number I had used. And then realised by some genius that the pump numbers are hidden from view from inside the shop.
Please at least sort out the sign so we know how much the fuel is.
Maybe consider a 'fuel only' till also so those going to the BP fuel station for fuel don't have to wait an age while half the local town buy their groceries.
Please sort it out. The old one was better!"
"Good evening
After much disruption, the newly built BP fuel station in Stow On The Wold is up and running and looks all fancy. It is twinned now with M&S.
It's awful, a nightmare experience!
Firstly...from either direction, the price of diesel is completely unreadable. Brilliant. So we have to guess how much we are going to pay.
Secondly, I was impressed that the pumps have these 'long reach pump hoses'...so I don't have to wait...great I thought. Long reach, extra long...even 'long' is an a word which should NOT be used!! They ARE NO LONGER than normal. Useless.
Then, once in the shop to pay for my fuel which was more expensive than I thought and more difficult to fill up than it should have been...I was stuck in a queue. This was due to 2 reasons:
1) it's now a M&S shop which means not only is there cars left endlessly by a pump with others waiting to fill up while someone gets their weeks shopping, but also extended queues inside the shop of people not even buying fuel!!!!
2) the lovely checkout ladies want to talk to everyone about their life and grandkids...NO, i just want to pay for my ruddy fuel!
After being in this queue for such a long time...three things happened;
1) I nearly lost the will to live
2) I considered how brilliant the old BP station was
3) I had forgotten the pump number I had used. And then realised by some genius that the pump numbers are hidden from view from inside the shop.
Please at least sort out the sign so we know how much the fuel is.
Maybe consider a 'fuel only' till also so those going to the BP fuel station for fuel don't have to wait an age while half the local town buy their groceries.
Please sort it out. The old one was better!"
Wishes for more power...