(12-12-2013, 05:14 PM)Niall Wrote:(12-12-2013, 03:52 PM)Chris_90 Wrote:(12-12-2013, 03:03 PM)Jenkosowls Wrote: Chris have you contacted your credit card company yet?
Looked at paypal and paid it on my debit card does same apply?
Only if you paid it out of an arranged overdraft as they carry the same protection as a credit card.
Just email Shiply stating you are going to give them one more chance to refund you for the service YOU DID NOT RECEIVE. If they still offer you a credit because its company policy, tell them you will take it to a claims court.
Company policy means sod all and is not legally binding. I could start a company then state that its company policy for all good looking female staff to wear nothing but stilettos and that they will be fined £1000 for every day they turn up in clothes. Do you think that would stand up in court? I wish it would!
Wow! Let me no if you start a business up cos I want to work for you
well as long as there not dum-dum's lady boy friends 
/Onlyjokeing
Anyway on a serious note well I will see of I get a reply tomorrow, when it boils down to it tho, I'm not gonna go to a claims court for it cos Will cost me more than £40, but I will e-mail them again tomorrow if I haven't got a reply.