16-02-2018, 09:42 PM
Well the car didn't climb up on the roof and roll all over it did it! Stand firm with them and get them to sort it out between themselves. Insurance is just a numbers game to them, if they can try and reduce a claim in any way they can it's more for their profit margin. If that includes fobbing you off so you accept what they say and you agree to write the car off they'll do it.