08-07-2015, 12:03 PM
Renewed my phone contract after calling them and saying I wanted to leave and go on Giff Gaff, they offered to beat what GG were offering to keep me, by giving me a contract at £17 but with a 40% discount and an extra 2GB data, great I thought, however when the confirmation email came through the discount and extra data hadn't been added.
4 phonecalls totalling over 5 hours it took to sort that out, and if not for working in CS myself I don't think I'd have got it
4 phonecalls totalling over 5 hours it took to sort that out, and if not for working in CS myself I don't think I'd have got it

![[Image: tapatalk_1427020983519_zpsnwvozlhb.jpeg]](http://i768.photobucket.com/albums/xx328/annegg5511/Mobile%20Uploads/tapatalk_1427020983519_zpsnwvozlhb.jpeg)