16-01-2015, 09:40 AM
(16-01-2015, 09:23 AM)Toms306 Wrote:(15-01-2015, 08:46 PM)JJ0063 Wrote:(15-01-2015, 08:39 PM)lolsteve Wrote: Ebay always side with the buyer, the sellers need to sell on ebay but buyers can go elsewhere
Not always..
Here's a funny one.
I purchased two Meyle droplinks for my bmw, they didn't arrive, tracking number was invalid, no response from seller.
I open two eBay disputes, one per item. Seller doesn't respond.
Few days later I get an email for one saying we see the tracking number is invalid here's your £12 back
Next day I get an email for the other one, sorry we've closed the case in the sellers favour, the tracking shows the item was delivered (same fake tracking number for both items)
eBay won't let me appeal so I've got to ring them!
Good luck ringing ebay!
Sorted!
Rang them, gave them the item number, 30 seconds on hold "Sorry we've made a mistake when closing the case - All sorted, your refund will be with you within 24hrs"
By the time I put the phone down I had an email from paypal saying I had a refund!
I can't be bothered with waiting for eBay now so I've just ordered some Lemforder ones from ECP to collect later, £41 for a pair of bloody droplinks though! As opposed to the £26 I had paid for the Meyle ones that didn't arrive.