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[Grant]

I sent 7 parcels with hemes. 6 were damaged beyond repair. 1 was lost never to be seen again....

Sure your packaging isn't to blame if you're seeing that sort of damage in transit rate?

I'll dig out pictures. Everything was wrapped more than adequately..

I also have a video of Hermes employees in a car park at a telephone exchange i work in sometimes. They were throwing parcels out of the van, about 15-20ft straight to the floor. Then another guy was throwing them into another van.