Failed harddisk rewindows help

[itone24]

I would reinstall windows and install all the updates before you do anything else, save all his docs and stuff to his profile in c:\users\his name and save it to a memory stick first then a fresh install, the version of windows on the disk is well out of dates and there will be a ton of updates to do, do them all, will take a while but the system will run better once installed and rebooted, make sure it picks up the ram, it can become unseated from the motherboard.

how much ram does the system have? its pretty cheap to biy, 4g will be perfect, 2 is ok but will slow it down slightly.

hope this helps mate