27-09-2013, 02:23 PM
That's good to hear then, I see what you mean 
. I went into the store in Chichester a while back with my partner to get her upgrade. I was pretty impressed by their set-up, the fact that they were more laid back and that they didn't try and push anything upon her. That, the service I have received at Carphone Warehouse and EE's 4G have definitely sold me on it.
Anyway, I sent the e-mail around 3 hours ago and I have just had a response:
So, hopefully I'll get somewhere after all.
. I went into the store in Chichester a while back with my partner to get her upgrade. I was pretty impressed by their set-up, the fact that they were more laid back and that they didn't try and push anything upon her. That, the service I have received at Carphone Warehouse and EE's 4G have definitely sold me on it.Anyway, I sent the e-mail around 3 hours ago and I have just had a response:
Charles Dunstone Wrote:Dear Mr Footman
Many thanks for your email, I am extremely sorry to hear of the problems you are experiencing and concerned that you have had to contact me in search of resolution.
I have got someone investigating what has gone wrong and we will be back in touch with you shortly.
In the meantime, please accept my sincere apologies.
Regards
Charles Dunstone
So, hopefully I'll get somewhere after all.