06-03-2013, 12:52 PM
I'm just off the phone to them and they confirmed they can see RM's tracking says it's been delivered, but they won't release money until their review department looks at it.
The resolutions centre said I'd be updated by the 5th of March. I wasn't. They then said on the phone that they have until 1.08pm today to respond, which they haven't yet with 11 minutes to go, again contradicting their timescales, and after that it gets passed to their review department and could take "a couple of days" to receive the refund.
So despite the agent saying yep ok, we can see you provided tracking info and that it's been delivered, it's still going to be "a few days" because the buyer opened the dispute through Paypal yet messaged confirmation of delivery through eBay. Which Paypal apparently can't use despite being owned by eBay.
What a joke. Sounds like i'll win it, but hey, what a farce.
I Love Cock!
The resolutions centre said I'd be updated by the 5th of March. I wasn't. They then said on the phone that they have until 1.08pm today to respond, which they haven't yet with 11 minutes to go, again contradicting their timescales, and after that it gets passed to their review department and could take "a couple of days" to receive the refund.
So despite the agent saying yep ok, we can see you provided tracking info and that it's been delivered, it's still going to be "a few days" because the buyer opened the dispute through Paypal yet messaged confirmation of delivery through eBay. Which Paypal apparently can't use despite being owned by eBay.
What a joke. Sounds like i'll win it, but hey, what a farce.
I Love Cock!
![[Image: signature_zps1a02ba79.jpg]](http://s1128.photobucket.com/user/martypellowe/media/signature_zps1a02ba79.jpg.html)